How Our Legal Terms Apply to You
Our terms govern every part of your relationship with us — from the moment you open an account to every bKash, Nagad, or Rocket transaction you make. We operate under a jurisdiction-dependent framework, which means the rules that apply to you reflect both our platform conditions
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and the laws of your location in Bangladesh. If local law in your region restricts access to services like ours, it is your responsibility to check that before continuing. We do not extend services to regions where access is not permitted. Deposits and withdrawals processed through
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bKash, Nagad, and Rocket are subject to our payment terms, which include verification steps we run on every withdrawal request to confirm account ownership. These steps protect your funds and keep your wallet secure. Account activity that appears to breach our terms — including duplicate accounts
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or misuse of any promotion — may result in a review and, where necessary, account suspension pending investigation. Any disputes over account actions are handled through our support team first, with escalation paths available if the initial response does not resolve the issue. You agree to
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provide accurate registration details and keep your account credentials private. We are not liable for losses arising from unauthorised access where you have shared your login or PIN with a third party.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.